Shipping

Shipping is via surface mail, and within Australia only; with regret we do not accept international orders...  However our stockists might be able to help you! 

Orders are generally shipped out within 1-2 working days, and qualify for free shipping if over $200.

If there are any delays or issues we'll let you know asap.

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Payment

Payment is via Paypal, using either a Paypal account or a credit/debit card.  Other payments are processed through Square.  If you would prefer to pay another way, send us an e-mail at sales@criminalelements.net

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Returns

Returns or exchanges on fragrances that have been used cannot be issued, however we will address genuine issues on a case by case basis.  Please contact us if you have any concerns

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Ingredients

Ingredients can be tricky.  Due to the proprietary nature of our formulations, a detailed list is not provided.  If you have allergies or sensitivities, please consult the product information page on this site

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Anything
Else

For more information,

or if you have a more specific question that isn't covered here, please do

not hesitate to ask us.

We will get back to you as soon as we can =)